Fresh From the UIA (Chatbots)

Drew Magliozzi, CEO of Mainstay, discusses technology partnerships with higher ed institutions, implementing a chatbot system, the risks and rewards of adopting any new tech, and how a tool reflects the intentions and abilities of its user.

The University Innovation Alliance partnered with The Chronicle of Higher Education in a panel discussion on chatbots and AI for engaging students and strengthening universities. Guests included Tim Renick, Michael Berman, Drew Magliozzi, Dawn Medley, and Aashir Nasim.