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Fresh From the UIA (Crisis Management)

Dr. Charles Welch, president and CEO of American Association of State Colleges and Universities
Charles Welch, President and CEO of the American Association of State Colleges and Universities, discusses what inspired him to work in the education sector, leadership’s unique perspective, painful decisions for the good of the institution, and the value of authenticity and lived experience.
Michael Sorrell, The Innovating Together Podcast
Michael Sorrell, President of Paul Quinn College, discusses adapting to the long haul of the pandemic, best practices for focusing on and pursuing what truly matters to an institution and the ed sector at large, and identifying the path forward that will benefit the most people.
10 Pieces of Advice for Higher Ed Leadership in Challenging Times
Dr. Bridget Burns, Executive Director of the University Innovation Alliance, reviews the first 18 months of the Innovating Together Podcast to examine how pandemic, economic downturn, and changing student needs have compelled higher ed leaders to draw on their leadership experiences.
Mark Becker, The Innovating Together Podcast
Dr. Mark Becker, Georgia State University President, discusses the importance of emergency planning in the COVID-19 pandemic and how the George Floyd protests are spotlighting G.S.U.'s central mission of educational equity.
Angel Cabrera, The Innovating Together Podcast
Dr. Ángel Cabrera, President of Georgia Tech, developed and tested a new strategic plan during the COVID-19 pandemic while focusing on the institute's values, including equity in higher ed via the national conversation around George Floyd's death.
Michael Sorrell, The Innovating Together Podcast
Dr. Michael Sorrell, President of Paul Quinn College, looks at the COVID epidemic through a lens of crisis management while also seeing the disruption as an opportunity for demonstrating strength and resilience, reimagining the future of higher education.

Before the global pandemic, the UIA launched a project to scale the use of chatbot technology to support student success. We wanted to understand how artificial intelligence like chatbots could improve access to information in areas like admissions, financial aid, and student services. As it turns out, in this time of COVID-19, UIA campuses that participated in the chatbot project have found their chatbots particularly helpful in keeping students up-to-date on health information and policy changes.

Spring Virtual Convening

Last week, 130 UIA campus colleagues and partners joined our first-ever virtual convening. The two-day online event focused on how UIA campuses are adapting their student success work amidst COVID-19, what we’re learning from our completion grants and college-to-career projects, and an array of breakout topics related to online student success, digital student engagement, analytics, and supporting vulnerable students during and after COVID-19.

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