Peter Temes, president of the Institute for Innovation in Large Organizations, discusses how the ILO Institute works, the cost of failure, efficiency organizations versus discovery organizations, two-way communication in higher ed, and leaders who foster innovation.
Drew Magliozzi, CEO of Mainstay, discusses technology partnerships with higher ed institutions, implementing a chatbot system, the risks and rewards of adopting any new tech, and how a tool reflects the intentions and abilities of its user.