In partnership with UIA campuses participating in our completion grant project, we've collected these insights (download above) and suggestions to help campuses administer emergency aid as the COVID-19 crisis continues this fall.
Over the past three years, UIA campuses have awarded over $3 million in completion grants to more than 4,000 low-income students. If you’re considering implementing new types of just-in-time financial aid (such as completion grants, retention grants, or emergency aid) at your institution, here are four key lessons we’ve learned along the way.
Before the global pandemic, the UIA launched a project to scale the use of chatbot technology to support student success. We wanted to understand how artificial intelligence like chatbots could improve access to information in areas like admissions, financial aid, and student services. As it turns out, in this time of COVID-19, UIA campuses that participated in the chatbot project have found their chatbots particularly helpful in keeping students up-to-date on health information and policy changes.