Fresh From The UIA

Shirley Collado, The Innovating Together Podcast
Dr. Shirley Collado, President of Ithaca College, used the demands of the COVID-19 pandemic to launch a new strategic plan that will make the school more efficient and competitive while creating a more fulfilling, relevant student experience.
Ed Ray, The Innovating Together Podcast
Ed Ray, former President of Oregon State University, says that any worthwhile leadership is about making contributions that benefit other people. He sees the COVID-19 pandemic as a wake-up call to become our best, most resilient selves.
Michael Drake, The Innovating Together Podcast
Dr. Michael Drake, former President of the Ohio State University, believes that maintaining human connection, in whatever forms it can safely take, is the most important factor in carrying a university community through the COVID pandemic.
Wendy Wintersteen, The Innovating Together Podcast
Dr. Wendy Wintersteen, President of Iowa State University, remains committed to her mission of innovation even during the COVID pandemic, which she approaches with transparency, empathy, and a strong sense of community.
Michael Sorrell, The Innovating Together Podcast
Dr. Michael Sorrell, President of Paul Quinn College, looks at the COVID epidemic through a lens of crisis management while also seeing the disruption as an opportunity for demonstrating strength and resilience, reimagining the future of higher education.
Seniors

Over the past three years, UIA campuses have awarded over $3 million in completion grants to more than 4,000 low-income students. If you’re considering implementing new types of just-in-time financial aid (such as completion grants, retention grants, or emergency aid) at your institution, here are four key lessons we’ve learned along the way.

Chatbots

Before the global pandemic, the UIA launched a project to scale the use of chatbot technology to support student success. We wanted to understand how artificial intelligence like chatbots could improve access to information in areas like admissions, financial aid, and student services. As it turns out, in this time of COVID-19, UIA campuses that participated in the chatbot project have found their chatbots particularly helpful in keeping students up-to-date on health information and policy changes.

Spring Virtual Convening

Last week, 130 UIA campus colleagues and partners joined our first-ever virtual convening. The two-day online event focused on how UIA campuses are adapting their student success work amidst COVID-19, what we’re learning from our completion grants and college-to-career projects, and an array of breakout topics related to online student success, digital student engagement, analytics, and supporting vulnerable students during and after COVID-19.

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